Shipping & Payment Policy

Shipping Area

We currently ship within Germany and to the following EU countries:

• Belgium
• Italy
• Netherlands
• Czech Republic

Shipping is currently available only to the countries listed above.

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Shipping Costs

Germany

Shipping within Germany is €5.99.

Orders with a value of €99.00 or more qualify for free shipping within Germany.

European Union

Shipping to the supported EU countries is €14.99.

Orders with a value of €149.00 or more qualify for free shipping within the supported EU countries.

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Delivery Time

• Germany: Approximately 3–5 business days after payment has been received.
• Supported EU countries: Approximately 5–8 business days after payment has been received.

Please note that delivery times may be extended in exceptional cases, such as public holidays or periods of high shipping volume.

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Shipping Carrier

All orders are shipped exclusively with DHL.

Once your order has been dispatched, you will automatically receive a shipping confirmation including a tracking number via email.

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Payment Methods

The following payment methods are available in our online store:

Shopify Payments

Pay securely and conveniently during checkout using:

• Credit Card
• Instant Bank Transfer
• Apple Pay
• Google Pay

PayPal

Pay securely with your PayPal account or by direct debit or credit card (subject to availability in your country).

PayPal Installments

Pay conveniently in monthly installments via PayPal. Financing approval and credit checks are carried out directly by PayPal. PayPal's terms and conditions apply.

For more information, please visit:
https://www.paypal.com/

Klarna – Pay Later

Buy now and pay later, subject to Klarna's terms and credit approval.

For more information about Klarna's terms and conditions, please visit:
https://www.klarna.com/

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Payment Information

Unless otherwise agreed, payment is due immediately upon completion of your order.

No additional fees apply to any of the available payment methods.

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VAT Information

Our business operates under the German Small Business Regulation (§ 19 German VAT Act – UStG).

Therefore, VAT is not charged separately and is not shown on invoices.

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Additional Information

Undeliverable or Refused Shipments

If a shipment is returned to us due to an incorrect shipping address provided by the customer or because delivery was refused, we reserve the right to charge the costs incurred for the return shipment.

Please ensure that your shipping address is entered correctly before completing your order.

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Last updated: July 2026

Responsible for the content: Sascha Blank

Contact: info@lion-instinct.com